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Customer Testimonials



How Are We Doing?

There is nothing that we love more than hearing from our customers. The people who buy their cars from us know what a great dealership we are better than anyone else does. Take a look below to see what our customers are saying about us.

If you want to share your own Lloyd's Auto Sales experience, then write your own review or testimonial. We can’t wait to hear from you, and we are excited to share your insights with our other potential customers.


This will be my second car from Lloyd's and they are so helpful. I really enjoyed the experience.

Teresa Hall
Jul 31st, 2024
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Grateful they were able to get me into a vehicle !!

Jennifer Marie
Jun 5th, 2024
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5 STARS!

GG Walker
Apr 17th, 2024
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bought my first car here experience was amazing!! not every car is perfect keep in mind these are used cars i would always recommend a honda or toyota those are better.

Ari B
Jan 22nd, 2024
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I've been buying car from them for a few years now... definitely will go back when in need of another car

Patricia Godwin
Dec 12th, 2023
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Charles is the man to see. He came recommended and he helped me get my new car yesterday. I've been looking for a long time and finally found the one.

C Dani
Nov 28th, 2023
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I bought a vehicle from Lloyd's yesterday. Charles my salesman, Dena, and Lloyd's staff made me feel right at home. They took care of all my concerns and explained everything in great detail. My check engine light came on, their shop couldn't get me in till the 11th so they went with a different one to make sure my cars needs were met. Extremely professional and very attentive. I'd recommend them 100 to 1 over any other small car lot in town. Small town business that cares about you and your vehicle. Thanks everyone for your kindness.

Amanda Swanger
Nov 17th, 2023
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Charles is the bomb! It didn't even seem like we was buying a car. Everything was smooth and satisfying. Never have I had a car sale go this easy. Thank you Teresa and Brian.

Melissa Lumley
Nov 6th, 2023
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Great folks. Honest and friendly! Do business here if you're looking for an automobile!

Jimmy Brown
Oct 25th, 2023
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Charles has sold me 2 vehicles and thanks to loyd whom works out the best deals n works around w famlies appreciate and will,send ppl your way appreciate all you guys have worked w all our family

Tricia Estes
Aug 9th, 2023
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Very good experience especially for purchasing my first car. Got the car I love, reasonable payments, and they worked with what I wanted regardless of credit! Worth the drive, will definitely recommend. Thank you so much Brian Manasco and the rest of the staff for being so friendly, open, willing, and hardworking!

Justyce Brown
Aug 5th, 2023
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My experience with Lloyd's started off rocky due to the failure of the car I bought. Over a period of time, Lloyd's made my deal right! I recommend Lloyd's to those who don't have the best credit score. Great friendly service with a commitment to satisfy!

J Phil
Aug 2nd, 2023
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As an adult woman, I had yet to ever buy a car alone. After two rounds of cancer, My credit is not optimum. The staff was so kind, not at all stressful. I felt like I was spending the day with friends! I LOVE MY NEW CAR!!!

Beverly Harmon
Jun 14th, 2023
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Bill was great!! He was very patient with me as I'm not 1 to make a quick decision..Mr Lloyd was involved in our sales also he is a super nice man!! Great experience and Deena hope I spelled that correctly she was very helpful on understanding the contract

Mindy Stuart
Jun 13th, 2023
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Awesome service!

Ruby Sutton
Jun 6th, 2023
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Repeat customer! Very satisfied with my purchase from Jim! Lloyd’s auto sales is a great business and they have fantastic customer service! I left the lot feeling satisfied with my buy and look forward to seeing them every two weeks!! I would suggest this business to anyone looking for a loyal dealership who is interested in getting a vehicle!! Great job to all the team members who helped me the past few days getting into my new Jeep!

Kylie Marie
May 9th, 2023
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Lloyd’s is a great dealership they took great care me when I was in bad need of a truck. Trader my other truck in and now I’m very happy with my current vehicle. Thanks Charles!!!

Sam and Heather Mitchell
Apr 11th, 2023
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Thanks to our salesman Charles we traded the 3rd vehicle we bought from Lloyd's and bought our 5th vehicle from Lloyd's. Quick service and friendly staff . Everytime I go to Lloyd's seems like nobody is having a bad day. I'll by my next vehicle from Lloyd's. If they don't have what you want. They'll find it. Thanks Lloyd's.

Wanda Keisler
Apr 7th, 2023
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I bought a 2005 mini van years ago. It's paid off. They gave me a list of vehicles to look at that I could afford. It was over 100 degrees that day I walked around for over an hour looking. Finally I'm about to have a heat stroke and I see this van. walked around it, looked inside.i didn't even test drive it. I said I'll take it. It had a couple of minor things wrong but they put it in their shop and fixed it free charge. I could have bought a newer vehicle on my list. Glad I bought the van. To this day it still runs great don't use any oil or anything. Gas and windshield washer fluid is all it needs. The ac went out am in process of getting that fixed. Great buy and will buy from them again.

Stella Fries
Mar 14th, 2023
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Jim did awesome with staying consistent and keeping his word with everything he said . When I 1st called he said “we care if you can pay your bills the others don’t.” That stuck right with me from the start.! My car is great so far I love it .! Lloyd’s employees were very patient with every question or concern we had.! I will definitely be back in the future for another purchase, I also look forward to growing a relationship with them as I will see them every two weeks lOl

Bianca Jimerson
Feb 20th, 2023
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I've had two cars from Lloyds and they have nothing but wonderful. The entire contacting process was quick and easy everything was explained and easy to understand. I love the financing as well. Both of the vehicles were great. 10/10 would recommend Lloyd's Auto Sales

Colleen Adair
Nov 9th, 2022
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I would like to thank Lloyd's for my recent purchase I have been a customer for going on ten years I have delt with other sales people in the Hot Springs area and always end up back with Lloyds I have found them to be the most honest and fare Bonnie Staton

Bonnie Staton
Oct 11th, 2022
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I got a car Thursday from Chuck my salesman, got us into the car we wanted. He was very nice and understandable to our situation. We are very satisfied.

Grady and Brittany Mauldin
Sep 6th, 2022
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Bought a few cars from here in the past. Have had no problems at all. Quick and easy, chill salesman. I recommend heading over if your looking.

Rasta Seeds
Aug 16th, 2022
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Great customer service and were exfremely flexible to make the deal. Couldn't of been happier about my decision to buy at Lloyd's Auto Sales!

Justin Erickson
Aug 15th, 2022
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If you going to buy a car go to lloyd's there great people who will help you get in a ride and everybody is so sweet

Connie Stell
Jun 21st, 2022
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Brian was the sales man that greeted us in the parking lot. Very open, caring man. We were looking for a reliable vehicle that wasn’t going to break the bank and he helped us find exactly what we were looking for! A great family vehicle that’ll last us for years to come!

Madison Danielle
Feb 8th, 2022
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I purchased a 2008 Toyota Camry and I got a very good deal and it is a very nice vehicle. I would definitely recommend this dealership and the car salesman Bill. Wonderful experience truly.

Joshua Sheets
Dec 13th, 2021
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Bill took great care of me! All of their vehicles are nice I just lucked out with a great salesman. He listened to what I needed and made sure I got the perfect car. I was in and out in a short amount of time. The whole process was easy and wonderful.

Emma Young
Dec 6th, 2021
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It was a very good experience. The people are super nice and helpful. If your looking for a vehicle I highly recommend Lloyds. They will take good care of you

Melisss Gayfield
Sep 20th, 2021
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We had such a wonderful experience at Lloyd's. Jim, our salesman, and the ladies in the office were so helpful. I got exactly what I wanted for a great price!

Jennifer Woodall
Sep 13th, 2021
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Great place to get a car awesome service and great friendly people got me in an out and into a great car thanks Lloyds auto

Anthonyn Niccum
Aug 18th, 2021
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I purchased a Ford Expedition from Lloyd’s auto sales in Hot Springs, AR., in late November, 2020. The entire experience was perfect! The vehicle had a couple of minor issues, and Lloyd’s took care of everything, with no questions asked. The dealership also offered a six month warranty, absolutely free, and the opportunity to purchase an additional warranty after the six months. If I ever purchase another used vehicle, I will absolutely go this Lloyd’s auto sales. As an African American man, I can honestly say that; the folks at this dealership made me feel completely comfortable. They also offered hassle-free financing with no hidden fees or mark-ups, and easy to understand terms. I will definitely be purchasing from them again. Special thanks to my salesman (Bill) for a very pleasant experience. I am completely satisfied, and would highly recommend Lloyd’s Auto Sales, located in Hot Springs, Arkansas.

Ivan Torrence
Aug 16th, 2021
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We bought a car from Lloyd's in May 2016. It was a good car, but it had a lot of miles on it, and the engine finally gave up the ghost. We still owed a little over $2,200. Lloyd's worked with us and got us into a new(er) car without having to pay the balance we owed on the first one. They didn't have to do that; they did it because they're good people.

Mike Jennings
Aug 4th, 2021
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Just bought a car from here! Randall did an exceptionally good job at helping us find what we needed and working with us on what we could afford! I couldn't be more grateful! 100% I would buy from here again.

Andrea Brynnan
Aug 3rd, 2021
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I recommend Lloyd's to everyone and anyone wanting to buy a used car. There you will find quality used cars at affordable prices and everyone is great to deal with. They have a willingness to work with you to find a car you can afford with financing within your means with payments that fit your budget. Bill was kind, honest, and straightforward and fun. My family and I have known Lloyd for years and know him to have the upmost integrity and he runs his business on sound moral and Biblical principals, he is kind, helpful, honest and trustworthy and wants to make a fair deal. He stands behind the vehicles he sells and offers a 6 month warranty included in the price. I would say if you want to go to a dealer who is not going to cheat you out of your money, try Lloyd's first. I trust him. You should go take a look and talk to them and see for yourself.

Lisa Putnam
May 12th, 2021
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Bill was very nice and they worked with mean the down payment and he treated me like he has known me all my life. I will come back if I need another truck. Love my Dodge

Steven Dodge
May 7th, 2021
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My salesman was Mr. Randall. I didnt feel lied to or bamboozled so that's great and also everything was smooth. I recommend Loyds to anyone. I am 21 years old. I have a repo on a jeep I had and I have highway racing on my record and yet everything was still affordable for me through loyds. Or more specifically, Randall. Thnx Randall.

BlindN Blurry
Mar 18th, 2021
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Have purchased four automobiles from Lloyds over yrs. Relaxed and easy to work with place and sales person Charles Utt great to work with. Very happy

Brian Manasco
Mar 4th, 2021
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My husband Danny and myself couldn’t be more pleased by the customer service, friendliness, and just down right hospitality of EVERYBODY we had the pleasure of working with at Lloyd’s. We couldn’t be more great full! As always Thank You!!

Heather Ross
Feb 2nd, 2021
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Lloyd's is by far with out a doubt the best auto dealership hands down. We went in a little lower on funds then we wanted to. And we had to problem leaving with something we are very happy with. Everyone there was wonderful attitudes, personality greetings and smiles that felt so true.. I would with out even a little doubt recommend anyone to drop by and visit with them. Almost guarantee you will leave with a smile. God bless and be safe .BIG SMILES

Bonnie Buller
Dec 21st, 2020
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I would HIGHLY recommend Lloyd’s. I love how he makes me feel like family rather than just another customer. He gave me a shot when no one else would. I’m on my 3rd vehicle from him and I’ve never been let down. If something goes wrong he fixes it for me. Hands down the best!

Misty Owens
Dec 14th, 2020
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Lloyd's is always a good choice. If you're like me and your credit is less than stellar, they can help you put it back on track. I've bought 5 cars through them and aside from normal things that tend to go wrong with any used vehicle, they've been tip top.

David Philpott
Dec 7th, 2020
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It was simple and easy for me to get my first car. I was glad I was able to be in a nice friendly environment without them talking down to me cause of my credit. I like the way they treat there customers.

Matthew Butler
Aug 21st, 2020
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The BEST car buying experience in Hot Springs for me and my family after a multitude of walks and bus rides to essentially every dealership. Every experience included numerous empty promises in addition to insincere, dishonest, rude, smarmy, fake and classless sales and finance staff. As a result of their amazing service, which included faith & trust in their customer, truthful communication, and just simple honesty, we were finally able to finance a 2015 Hyundai with low interest and payments after iver 3 years of struggle and sacrifice!

Joseph Saccheri-McGlothlin
Aug 17th, 2020
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Affordable and Friendly. Lloyd’s worked with me on what I could afford to put down. Jim is very personable.

Sheri Swiger
Aug 13th, 2020
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Charles utt and Brain was an awesome rep got me into the ride I wanted no Hassel and even got my payments below what I was expecting would recommend Lloyd's auto sales to anyone looking for a nice ride at a cheap price

Michael Simmons
Aug 10th, 2020
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Lloyds auto is amazing. They work with almost anyone that’s trying to buy a vehicle. My experience with them was great. I got the vehicle I wanted. They didn’t try to put me in anything that I didn’t want. Thank you so much Lloyd’s auto. Mr. It Utt was awesome.

Mama June
Aug 7th, 2020
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Wild Bill was so helpful when it came to me getting my car he listen to my needs of an SUV and was okay taking the time to show me cars I went to 27 other car places across Arkansas an hands down this guy was the best for helping making sure I understood all before I left and getting me set up! If your looking for a car go check them out they are amazing friendly and helpful

Nic Mans
Apr 13th, 2020
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The staff is very friendly and helpful. Tammy was amazing wonderful woman. She did all she could to make sure I left with a car. Definently would recommend them

Charlotte Earvin
Apr 10th, 2020
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I was not looking to buy my old man was. He had already bought to cars from them in the past. When I tell you just by looking and standing it was a very home felt place. The people were very friendly and I believe they are like that all the time. It wasn't a show because I've been there before. The salesman was great keep up the good work. Thanks again

Jamie Richard
Mar 10th, 2020
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Me and my husband have gotten 2 cars from Llyods but my son got his first car from there last week. Llyods went above and beyond for us to help get him in a car. They were very helpful to use in staying on budget for what we could spend, and about what we need because of were we live. ( live on a dirt road ). I tell everyone that if they need some were that will help them then Llyods is the place.

Katharine Rickman
Feb 17th, 2020
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Everyone at Lloyd's was super friendly and very helpful!!! I would recommend anyone purchasing a vehicle go see them!! Shout out to Bill (the salesman) for putting up with me!!!

Karla Wedge
Jan 14th, 2020
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I visited all of the Pre-Owned lots within a week and Lloyd's was the most professional and the most accommodating by Far. A NOTCH ABOVE THE REST. Do not waste your time on these other lots. Lloyd's does not care if you do not want to finance with them. If you want to pay cash then pay cash. As I was told by Dave "WE ARE HERE TO SELL CARS." The Gentleman who helped me was CHARLES I RECOMMEND ASKING FOR CHARLES. Charles listened to me and got me my Dream Vehicle. The TOYOTA HIGHLANDER!!!!!! THANK YOU!!

Misty Guerin
Jan 7th, 2020
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Kristofor DeAngelis
Nov 21st, 2019
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Best Car buying experience ever!

Paul Petz
Nov 21st, 2019
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Best car buying experience that I have ever had.

Tabitha Kelems
Nov 21st, 2019
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They have gone beyond what is expected of helping people!

Dora Rompel
Nov 21st, 2019
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I am so thankful for Sherrie, Wild Bill, Lloyd. Because of them I'm in a 2007 Mustang. Thanks Brenda

Brenda Talbert
Oct 12th, 2019
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sales rep very respectful and helpful in all needs

William Sutton
Sep 24th, 2019
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Jim is awesome

Brittney Santos
Sep 23rd, 2019
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Jim Adair was very helpful, quick and easy to talk with, generally very cool and fun to be around

Marlene Kirby
Sep 19th, 2019
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I will never shop anywhere else ever again. Thank you sooooo very much, I love my car.

Alyssa Brewer
Sep 19th, 2019
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You guys are the best! If anyone is looking for a car, go to Lloyd's.

Derek Phillips
Sep 14th, 2019
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Jim, you are the man! Thank you again for all of your help.

Lacey Herring
Aug 23rd, 2019
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This was my 2nd time to buy. My family has bought from Lloyd's for years

Briggitt Childers
Aug 22nd, 2019
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Bill was very nice and helpful guy. He got us in a vehicle today. I'll be sending people there way. Very excellent place. Everyone was very nice.

Gidzipp Williams
Aug 21st, 2019
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Charles was very helpful, patient and very understanding. will be working with him in the near future again. I'm very pleased -Thanks Again :)

Richard Hawkins
Aug 21st, 2019
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Good peoples very respectful, nice and he took good care of us.

Taleshia Hamilton
Aug 20th, 2019
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Renee did a fantastic job. One of the best car salesman!

Burl Moore
Aug 16th, 2019
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Jim was so helpful he listened to me and got me exactly what I wanted!

Karla Marina
Aug 15th, 2019
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Jim was awesome! He wasn't pushy at all. He was really nice. I won't go to another dealer.

Nikita Rice
Aug 7th, 2019
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great experience

Mark White
Jul 29th, 2019
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beautiful truck, great people

Conner Jackson
Jul 27th, 2019
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We tried shopping around at 3 other dealerships, and I ended up getting approved at Lloyd's. Great job guys.

David & Jennifer Jones
Jul 27th, 2019
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I wouldn't buy another vehicle anywhere else nor from any other salesman

Lee Crawford
Jul 22nd, 2019
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This is my 3rd car from Lloyd's. Dont go anywhere else, go to Lloyds first, they will take great care of you.

Kathi Ledbetter
Jul 13th, 2019
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Great place to buy a car!!

Phillip Childs
Jul 13th, 2019
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very friendly and accomidating . We are very pleased with our experience here

Octavia Holmes
Jul 13th, 2019
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This is the best used car dealership in Hot Springs. They are VERY FRIENDLY and genuinely care about their customers. They will not put you in a vehicle that they would not drive themselves and are very trustworthy! I love that they play Christian music. Everyone is eager to help in any way they can. There was a sense of calmness and relief right from the beginning. I knew I was at the right place.

Brandi Sims
Nov 27th, 2018
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Charles was very friendly, considerate and was dedicated in helping my daughter and find a great car. He was not pushy at all and was very honest. Thank you, Charles and Lloyd's Auto Sales for another great car buying experience.

Christina Chambers
Sep 20th, 2018
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Brian was professional, friendly, and kind. He went above and beyond helping me get into a good, dependable car. He even stayed after hours while I got everything figured out. I was very impressed by the level of patience and capability he had in helping me. I would recommend him and Lloyd’s to anyone needing a car. Thank you so much!

Em Elliott
Aug 16th, 2018
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Lloyd's Auto sales made the process of my new purchase just as I wanted " down to business" Charles, my salesman would have to be the most professional and determined car salesman I ever encountered. I respect your work ethics Charles thank you for caring.

Kurtis Zerr
Aug 10th, 2018
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I came into Lloyds and I was immediately greeted I picked out a vehicle Wild Bill told me to drive it and take my time I loved the vehicle did the paperwork I told him what I could put down and what I could pay each month and he made it happen after conferring with the owner Lloyd himself I would recommend Lloyds to anyone who is looking to buy a vehicle I have had my truck 6 months now and I love it.Thank you so much for the help Bill and Lloyd and the rest of the staff

Carla Lee
Jul 1st, 2018
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I bought my 2004 GMC Sierra from Lloyd's almost 2 years ago. I've driven over 50,000 miles since then and have never had a bit of trouble out of it. The sales staff was super-friendly especially Charles Utt. They were the only place in town that acted like they really wanted my business and cared about me as I customer. I will definitely be a repeat customer!!

Harold Westfall
Apr 9th, 2018
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was send me to there by other company due to my credit issues. met w Jim.. he's awesome and fun. he put up lot of patience with my crazy self and took time to match my needs. staffs there r very friendly and fun

Shannon Grandon
Feb 7th, 2018
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Lloyds is great man he's always helped us out, worked with us, His staff is excellent, He has an awesome selection, They make sure you find the right car, Your comfort car, one that meets and surpasses your expectations, Lloyds the Best you can do Take the time to visit the best.

Paula Beason
Jan 20th, 2018
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I had a wonderful experience buying my 2002 Toyota Tacoma pickup. my salesman wild Bill acted like he realy cared about my needs. he and the rest of the staff are amazing! this is the best place to buy a car or truck in hot springs!

samuel pruitt
Jan 10th, 2018
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Well i got my car yesterday an Mr.Charles was a great sale rep he did everything to help me an didnt lie to me about nothing the car i look at we talk about it an in the end i got the car i really wanted so i just want to say if u need a car go see Mr.Charles he will help u till the end no matter what thank u for all r help wit me im loving my charger Mr.Charles

Takaoqha May
Dec 15th, 2017
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1. Our sales rep. Jim, thank you so much! WE LOVE THIS VEHICLE! You were patient, let me check out everything on BOTH vehicles i was interested in, and not One time did you act irritated by the questions or need to inspect EVERYTHING! Thank you. On to Dena, honey, thank you for your patience in listening to my story involving my issues with my other vehicle. The patience you provided was above and beyond! And the personality and compassion, you can tell its genuine. Hillary, you have such a vibrant bubbly beautiful personality... truly a pleasure to work with! And so understanding about our need to hurry due to kiddos. Overall? You guys ROCK. Last but not least, Mr. Lloyd thank you for caring enough about your customers to STAND by your vehicles and tell us if theres ever an issue we are welcome to come to you personally... To see an owner with a large buisness so dedicated to his customers and vehicles makes me feel super confident in our choices to purchase from yall. The wilson group are happy folks tonight

Courtney LeAnna Wilson
Dec 15th, 2017
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I bought a 2005 mini van years ago. It's paid off. They gave me a list of vehicles to look at that I could afford. It was over 100 degrees that day I walked around for over an hour looking. Finally I'm about to have a heat stroke and I see this van. walked around it, looked inside.i didn't even test drive it. I said I'll take it. It had a couple of minor things wrong but they put it in their shop and fixed it free charge. I could have bought a newer vehicle on my list. Glad I bought the van. To this day it still runs great don't use any oil or anything. Gas and windshield washer fluid is all it needs. The ac went out am in process of getting that fixed. Great buy and will buy from them again.

Stella M Fries
Dec 15th, 2017
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Lloyd's auto sale has been so helpful getting me into a car I can afford and that's not junk! I went to five different shops all too high for crappy vehicles. Clifford at Lloyd's worked with me with my financial and got me into a car the same day! Did I mention what a great steal it was to! The extra warranty they put on there for you is so worth going to them! Give them a try I bet you won't be leaving the lot without your new car! Thank you guys!

Karrie Griffin
Nov 9th, 2015
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This was the best vehicle buying experience we've EVER had! Cliff was so helpful. He put us in the vehicle we needed to suit our budget and lifestyle needs. No pushy sales people. Very friendly staff. Clean vehicles from the engine to the interior. AND, we got a 12 month 12,000 mile warranty on a pre-owned vehicle. I highly recommend Lloyd's Auto Sales. We were first time customers and we'll be coming back for future purchases.

Adria Sharp
Sep 8th, 2015
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